/api/v2/ticket_metrics.json

List ticket metrics

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url
id
ticket_id
created_at
updated_at
group_stations
assignee_stations
reopens
replies
assignee_updated_at
requester_updated_at
status_updated_at
initially_assigned_at
assigned_at
solved_at
latest_comment_added_at
reply_time_in_minutes
first_resolution_time_in_minutes
full_resolution_time_in_minutes
agent_wait_time_in_minutes
requester_wait_time_in_minutes
on_hold_time_in_minutes
                      
                      
                      

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